YOU
MUST CONTACT US
BEFORE RETURNING AN ORDER
YOU MUST CALL OR
E-MAIL US FOR AN RMA NUMBER OR YOUR PACKAGE WILL BE
REFUSED AND RETURNED TO YOU
Nearly all of our products are shipped by UPS Ground with some
exceptions. Call us to make arrangements for expedited
shipping. Depending on shipping weight the best method will be
selected by SpyGearCo.com to deliver your items. Shipping is
FREE for all orders over $100!
Due to the nature of our products, no refunds are
given. Defective items will be repaired or replaced free of
charge if returned to us during the item's effective warranty
period. Items that have been modified, customized, abused, or
otherwise damaged beyond normal use will be refused and you will
be charged for return shipping. You are responsible for shipping
any defective products to us using a trackable shipping service.
You MUST contact us before returning an
item!
Defective units will be replaced free of charge
up to 7 days after delivery provided they are received
in good physical condition and in original packaging. You are
responsible for shipping the defective unit back to us using a
trackable shipping service. We cover return shipping to you. If
you return an item for repair or exchange that is not defective
you will be charged for return shipping. |
